Support
Last updated: February 19, 2026
If you need help with Try-On Haul, contact us and include as much detail as possible (device, OS version, app version, and screenshots).
Contact
Email: rlukauru@gmail.com
Response time: usually within 48-72 business hours.
Common Issues
- Subscription not active: Open the paywall screen and tap Restore Purchases.
- Billing or refund questions: Apple handles billing and refunds for iOS purchases.
- Login issues: Try signing out/in and make sure your internet connection is stable.
- Image processing errors: Retry with a stable connection and clear, well-lit photos.
Data & Account Deletion
You can delete your account directly in the app settings, or use our deletion instructions here:
Open Data Deletion Guide
Legal